However if you are happy to go through this just to own a Jeffree Star product, do it. Sometimes he is quite rude to them (not the person he portrays in his videos), his customer service is very bad, any emails sent to his store site seem to be ignored. Jeffree Star does not seem to care about his customers and normally blocks people who complain on his social media accounts. Another problem seems to be that they do not produce enough stock to keep up with demand, so there can be massive waiting times for your order. I must say I prefer their products and I think Anastasia & Hudu are better equal priced products than Jeffree Stars. The items though were no better than a cheaper brand such as e. Pricing is very fair for the quality of the items. I got two lipsticks, the packaging is very cool, but the lipsticks feel dry and make your lips look dry too. We found the lip gloss did not last, my daughter said it did not pass the kissing test and she found it heavy. They last a while, though the lip products did not. But to be honest not for every day wear, his pallets are not tans, beiges etc I got the 24KT highlighter kit, that is better as eye shadow I think. vegan ingredients etc Very good formulas, the colours and pigments are exactly what you see in their packaging when put on your face. Now this online store/brand is good and can also be bad.The eye products themselves are really good, bold choice of colours. I just wish his Website would accommodate for when he has HUGE Launches and has Hundreds upon hundreds of people on his site at once! I will keep buying from Jeffree Star Cosmetics and I will continue to support him and his brand. Any other time I have EVER ordered from him (just buying stuff not on launches) I get my order super fast! One time i ordered a liquid Lipstick on Sunday night, and got it that Friday! So he does have a good & fast system down for sending out his merch. The only reason I didn't give him a 5 Star rating is because on his 'launching days' he knows his site is going to be jam packed and end up crashing and freezing up on everyone, yet he doesn't make his site any better or more efficient when checking out on said launch days.

So I got an extra tee, even if it is too small. They let me keep it and they sent me the correct size Tee. I've only ever had 1 order come messed up, and that was only the wrong T-shirt size came to me in the mail. I've always gotten good quality Products whenever I order from Jeffree's Website.

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